Privacy Policy

ACME Electrical ("Company," "we," "our," or "us"), located at 67 Main St, Severna Park, MD 21146, is committed to protecting the privacy of visitors to our website (the "Site"). This Privacy Policy describes how we collect, use, and share information about you when you use our Site or contact us for electrical services.

By using this Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information You Provide Directly

When you contact us, submit a service request, or use our booking form, we may collect:

• Your name
• Phone number
• Email address
• Physical address or service location
• Description of the electrical issue or project
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type (desktop, mobile, tablet)

This information is collected through standard web analytics tools (such as Google Analytics) and cookies. See Section 5 for information about cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your service requests and inquiries
• Schedule appointments and manage service bookings
• Communicate with you about your project, including estimates, scheduling, and follow-up
• Improve our website and services
• Send service reminders or follow-up messages if you have opted in
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing without your consent.

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business and provide services:

• Service providers: Companies that provide tools we use, such as scheduling software, CRM platforms, or communications tools. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
• Legal requirements: If required by law, court order, or government authority, we may disclose your information as legally required.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring party.

4. Data Retention

We retain customer information for as long as necessary to provide services, maintain business records, and comply with applicable legal and accounting requirements. If you would like us to delete your information, please contact us using the details in Section 8.

5. Cookies

Our Site may use cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

We may use Google Analytics to understand how visitors use our Site. Google Analytics collects anonymized data in accordance with Google's privacy policy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to legal retention requirements
• The right to opt out of marketing communications

To exercise these rights, contact us at the information provided in Section 8.

7. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• ACME Electrical
• 67 Main St, Severna Park, MD 21146
• Phone: 123-867-5309
• Email: info@electrician.demo

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to the Site. We will update the "Effective Date" at the top of this page when changes are made. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.

This is a demo site. ACME Electrical is a fictional business created for demonstration purposes only. All contact information is intentionally non-functional.